Stephen Mertens

Resume

Work History

June 2022- Present
3D Cloud by Marxent

Technical Project Manger

  • Responsible for ensuring the delivery of our platform solutions.

  • Work throughout the project life cycle to validate that solutions are properly scoped, designed, implemented, and tested to meet the client’s business needs.

  • Receive client objectives and convert them into requirements for the development team.

  • Responsible for the creation of sprint project plans and their execution.

  • Communicate requirements clearly and consistently across teams.

  • Meet regularly with project team members and sponsors to review status and issues.

  • Continual monitoring and reporting on progress of the project to all stakeholders.

  • Responsible for ensuring all required documentation and deliverables for the project are met

July 2016 - June 2022
STRATACACHE

Director of Creative Services

  • Lead a team of creative designers, animators and web developers who are assigned to both internal and customer projects and service requests

  • Provide project oversight and resource allocation management for Creative Services department’s portfolio of projects.

  • Lead the development of content strategies, helping clients articulate brand positioning and defining unique differentiators and value propositions.

  • Management of the Creative Services Department’s budget and expenses.

  • Coordinate and attend trade shows and demonstrations to educate prospects and existing customers.

  • Work closely with the Marketing department to develop sales collateral, social media and web presence, press releases, and trade articles.

January 2016 - July 2016
STRATACACHE

Creative Services Senior Program Manager

  • Responsible for the management of the Creative Services department’s portfolio of projects.

  • Responsible for resource allocation and task management, hardware and software procurement, and budget management.

  • Provide weekly reports to leadership and project stakeholders that track overall project health.

April 2014 - January 2016
STRATACACHE

Interactive Designer

  • Collaborated with clients to plan, design and develop interactive, web-based experiences for digital signage and web.

  • Maintain relationships with existing customers to ensure satisfaction and discover business opportunities by finding new ways to serve.

  • Developed a project management process for the Creative Services team and implemented a project management and team collaboration system that is now used organization-wide.

Education

2007
Clark State Community
College

Network Administration

Springfield, Ohio

Contact

Springfield, Ohio

937-505-0085

sm@stephenmertens.com

Freelance Available

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